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Go to the shopWe primarily ship through our channel partner INDIA POST (www.indiapost.gov.in). Our coverage areas are limited to the areas covered by our channel partner.
In case your delivery address is not covered by India Post, on request, we will attempt to ship through alternate channel partners for an additional charge.
We usually email you the tracking reference number of your shipment. You can request an update at the Patchino whatsapp number +91 XXXXX XXXXX or if you have your reference number you can track it directly on the delivery website www.indiapost.gov.in .
No, we do not currently charge any additional shipping fees for delivery.
Please allow five to seven days for your order to reach. If you are in Kerala we’ll probably get your order to you sooner than that. Metro areas usually reach within 4 days.
The availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.